Last update: 27/07/2021
Privacy Policy
This policy describes how MAPIX (“we”) collects, processes, and uses information and data about users of the Mapix platform (the “Platform”).
The contact details of the personresponsible for data processing under this policy are as follows:
MAPIX
1050, Côte du Beaver Hall, #1500
Montreal (Quebec) Canada H2Z 0A5
info@mapix.io
Our Processing of Personal Data
In this policy, the term “Personal Data” refers to any information that relates to an identified or identifiable living individual. Different pieces of information, which collected can lead to the identification of a particular person, also constitute personal data.
To provide our services and allow you to use the Platform, we must collect and process some Personal Data. Our processing is based upon the following principles:
- We must process some Personal Data in order to provide you with services;
- We process Personal Data on behalf of our clients and pursuant to their instructions. In most cases, our client is your employer, which will be better suited than us to address your concerns about the processing of your Personal Data through the Platform;
- We process Personal Data for the purpose of our legitimate commercial interests and that of our clients when such processing is not likely to infringe on fundamental rights or to cause significant harm to individuals.
Collected Personal Data
We collect and process the data described below in accordance with this policy.
Data collected from the User
We collect information that users provide to us voluntarily through the interface of the Platform (for example, by completing a form) or otherwise. This information may also be provided by a third party such as your employer.
This information may include the following:
Data collected automatically
We automatically collect certain information during your use of the Platform. This data may be recorded each time you interact with the Platform and includes:
Cookies
We use cookies in order to improve the performance of the Platform and your experience. Cookies are small files stored on your hard drive by the server on which the Platform is located that allow us to recognize you and customize content when you use the Platform. Certain cookies are automatically erased when you close your browser (session cookies) while others are stored indefinitely (permanent cookies). If you prefer not to have cookies recorded on your device, you must disable cookies in your browser settings. Some features of the Platform may be entirely or partially disabled if cookies are disabled.
Purpose of Processing
We use collected Personal Data as set forth in the table above.
Our role as a service provider
As part of our services, we process Personal Data on behalf or our clients for purposes determined by them. To learn more about our processing of Personal Data based on instructions from our clients, you must contact our client (generally your employer) directly.
Legitimate commercial interests
We process collected Personal Data for the purpose of our legitimate interests and that of our clients, including to improve the Platform and to prevent fraud by analyzing user behavior.
We value your privacy. Except in response to specific instructions from our client, our processing of Personal Data never involves the monitoring or targeting of a specific individual nor the disclosure of Personal Data about a specific individual.
Contacting You
We use the personal data you provided us (for example your name and email address) to contact you about your use of the Platform, but only if you have provided such data and if you agree to receive communications from us. We abide by applicable regulations with respect to unwanted electronic communications. If you no longer wish to receive electronic communications from us, you may notify us at any time at the e-mail address provided at the beginning of this policy.
Platform Maintenance
We use data collected through the Platform and data collected from analytics tools to monitor usage of the Platform generally, to prevent misuse of the Platform, to identify problems or bugs in the Platform and to determine which features we should improve.
Storage and Security
We store the collected Personal Data until our client asks us to destroy it or up to one (1) year following the termination of our contract with our client. However, we do not make any commitment to store collected Personal Data for a specific period.
Collected Personal Data is stored electronically on servers operated by our hosting provider, Amazon. Data is stored on servers located in Ohio or in accordance with our agreement with our hosting provider.
Our hosting provider use industry-standard measures to ensure that our data is kept secure. To learn more about the security measures at Amazon, visit https://aws.amazon.com/privacy/?nc1=h_ls. Our employees are informed of the confidential nature of Personal Data and undertake to handle Personal Data in accordance with this policy.
Collected Personal Data about individuals outside Canada and the United States may be transferred to Canada or the United States.
Disclosure of Personal Data
We only disclose your Personal Data in accordance with this policy or if we have your consent. Your Personal Data could be disclosed to the categories of recipients listed below for the purposes described.
Your Employer
Your employer may access Personal Data recorded on the Platform. Some Personal Data may be shared within your organization as determined by your employer or administrative users, as the case may be. The Platform allows the export of customer data, which could contain Personal Data.
Service Providers
We share some Personal Data with our service providers in order to better offer our services. Our service providers agree in writing to keep Personal Data confidential and to use same solely to provide us with their services. Personal Data under the control of our clients is not shared with our service providers without the client’s consent.
Currently, we share Personal Data with the following service providers. Service providers are subject to change at our discretion.
Name: Amazon
Address: https://www.mapix.io/
Purpose: Storage data for supporting Mapix platform
Clients
We share data in an aggregated form which does not identify specific individuals with clients and potential clients for marketing purposes. This data includes statistics about the Platform users and their behavior while using the Platform.
Legal Obligations
We could disclose Personal Data if such disclosure is expressly authorized by law or pursuant to an order by a competent authority. We may disclose Personal Data in the context of judicial proceedings if necessary to protect our rights or that of our users.
Sale of Business
In the event that the sale or restructuring of the business operated by Mapix is envisioned (a "Transaction"), we may disclose collected Personal Data to the individuals or organizations involved before and after the Transaction, whether the Transaction is finalized or not. In such case, these individuals or organizations shall make a commitment to us to maintain the confidentiality of the disclosed Personal Data and to use it exclusively to assess the feasibility or desirability of the Transaction, or in accordance with this policy.
Your Rights
Access to Personal Data
You can access some Personal Data you provided us by accessing your user account on the Platform. You may also request access to Personal Data that we hold about you in writing at the email address or at the postal address provided at the beginning of this policy. To access or modify some Personal Data recorded using the Platform, you must contact your employer directly.
We will respond to your written request within thirty (30) days of its receipt. We will allow you reasonable access to your Personal Data contained in our records in accordance with applicable law. We may direct you to your employer in cases where your Personal Data is kept and processed by Pair It on behalf of your employer.
Withdrawal of Consent
You may withdraw your consent to the processing of some Personal Data, where such processing is based on your consent. If your consent is provided through your employer, you must contact your employer directly to withdraw your consent.
If you wish to withdraw your consent to the processing of Personal Data over and above what is possible through the Platform interface or your device settings, you may notify us in writing at the email address indicated at the beginning of this policy. The only way to stop all processing of your Personal Data is to stop using the Platform entirely.
Complaints
This policy is governed by the laws and regulations in force in Canada and the Canadian authorities shall be exclusively competent to hear complaints based on this policy or regarding the processing of your Personal Data by Pair It.
Identity Verification
We may verify the identity of a person who wishes to access Personal Data. Information provided to verify identity will not be used for other purposes.
Amendment of Policy
This policy may be amended to reflect changes in our Personal Data processing practices. If an amendment is made, the new policy will be available using the Platform and on our website.
We will notify you of any material changes in this policy by email prior to the effective policy change. Any notice will be sent to the email address you provided in the Platform or posted directly on the Platform.
Additional information
For additional information on how we handle user data, including confidential information and Personal Data, you may contact us using contact information provided at the beginning of this policy.